ARCHIVED - 5.0 Stewardship/Strengthening Management

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5.1 Consistent Business Management Practices

5.1.1 Review of the Working Relationship with DFO’s Human Resources and Corporate Services

Commitment

Lead

Criteria

Results Achieved/ Status

2010-2011

 

 

 

Implement common practices for the Duty To Accommodate and Return to Work protocols across the Coast Guard.

AC, NL

Human Resources and Corporate Services (HRCS)

Green

► Recommendations were accepted by Management Board. Working with HRCS to implement common practices.

Implement a policy for consistent stand-by arrangements across functions and regions and develop a national communications strategy to ensure consistent application.

ACs

Green

► Study recommendations were accepted by CCG Management Board in March, 2010.  Action to be implemented pursuant to CCG Management Board recommendations by December, 2010.

Implement a warehousing service delivery model to align with the CCG/HRCS Service Level Agreement.

ACs

Green

► Study report to be presented to CCG Management Board in October 2010.

 

5.1.2 Communication Protocols

Commitment

In response to…

Lead

Criteria

Results Achieved/ Status

2010-2011

 

 

 

 

Implement recommendations after reviewing communication processes and protocols in the field of emergency preparedness. 

A-Base

AC, QC

Green

► A national process for reporting significant incidents came into effect in August 2010, following a consultation with CCG senior management, in accordance with recommendations.

5.2 Strategic Program Framework for CCG’s Maritime Services

Commitment

Lead

Criteria

Results Achieved/Status

2010-2011

 

 

 

Examine priority areas, overall performance, and future needs for Coast Guard maritime services.

DG, MS

Yellow

 

 

 

 

 

► Maritime Services (MS) has developed an action plan to address priority areas, this will be incorporated into the 2011-2014 Business Plan commitments recognizing the future direction for each of its six programs. 

Analyze the operations of Coast Guard maritime services, region by region, and ensure that procedures and services are delivered nationally on a consistent basis.

DG, MS

Yellow

► Maritime Services is currently examining program operations as part of the 2011-12 budgeting process. The results will be integrated into the2011-2012 plan with particular emphasis on national consistency in service delivery.

5.3 Stronger Canadian Coast Guard Identity

Commitment

Lead

Criteria

Results Achieved/Status

2010-2011

 

 

 

Develop national standards for print publications and other products.

DG, IBMS

Green

► Employees have provided feedback on a series of design layouts and adjustments have been reflected in a final proposed template. With Management Board approval of the final layout, a graphic standards manual will be produced before the end of the fiscal year to provide guidance on the use of the Agency’s new look.

Develop a corporate internal communications strategy to ensure a consistent national approach to connecting with employees

DG, IBMS

 

Green

► A draft internal communications strategy is currently under development, on schedule, and will be submitted for Management Board approval before the fiscal year’s end.

Develop a CCG web vision and a proposal for a sustainable Internet presence for CCG.

DG, IBMS

 

Green

► A CCG Web vision was approved by Management Board on May 13, 2010; work is underway to provide a proposal for a sustainable presence.

5.4 Service Level Agreements with DFO Clients

Commitment

Lead

Criteria

Results Achieved/Status

2010-2011

 

 

 

Develop a Service Level Agreement between Maritime Services and Fleet.

DG, Fleet

DG, MS

Green

► The draft SLA has been prepared and is on track to be finalized by March 2011.